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Is an Additional Worship Service
in Your Future?

by Ronald W. Waters

Joanne first attended church in March. Two months later her mother died unexpectedly. She found comfort and support from her new church family.

Jerry and Sue began attending church in March. Four weeks later their teenage daughter was hospitalized across the country in a spring break automobile accident that claimed the life of the driver, her best friend. Jerry and Sue received care from their new pastor.

Julie, a single mom, began attending the church last fall when invited by her neighbor and several friends from the congregation. Recently she dedicated herself and her children to God. Her retired father has now become a regular attender and a self-described seeker.

Though the names have been changed, each of these persons began attending Park Street Brethren Church in Ashland, Ohio, because the congregation added a new worship service this past March. In fact, persons from 40 new families attended the first Sunday of the new service and several have become actively involved in the church.1

"Are new services really needed?"

"Approximately half of the 355,000 Protestant churches in the U.S. and Canada should consider adding a new style worship service to their weekly schedule of activities, regardless of the number of services they presently have," says Charles Arn (Arn, p. 73). Arn's comments come as a result of a five year study conducted by Church Growth, Inc., Monrovia, Calif. The study examined hundreds of churches that added a new service with the result that most were able to reach new, unchurched people for Christ and their churches.

Arn acknowledges that starting new churches is the most effective way to reach new people. "But it is not as commonly known that the widespread creation of new style services among existing churches [is] the second most important strategy" for reaching new people (p. 93).

There are many reasons a church might consider starting an additional worship service. One is overcrowding. That was the situation at Yorks Corners Mennonite Church in the spring of 1996. According to Pastor Gene Miller, this rural congregation in southern New York has a small worship center. Steady growth over a five year period brought the worship service to near capacity. "We formed a long range planning committee to study the issue. They suggested that we go to two worship services before we would build," he said. About nine months later, they had reached capacity and started a second, nearly identical service at 8:30 a.m.

A second reason to start a new service is to offer people options. Arn says that 27% of all Americans now work on Sunday (Arn, p. 81). Obviously, a worship service on another day of the week would offer many people the opportunity to worship who could not otherwise attend. At Park Street, we have found that our early Sunday services make worship accessible to some who must work later in the morning.

Another reason is to reach a new population of people—people of a different socio-economic, cultural, or ethnic background; people who prefer a different type of music or style of worship; or those who are otherwise not being reached by churches in the community. This concern led the Belmont Mennonite Church in Elkhart, Indiana, to start a Sunday afternoon worship service five years ago. "We've had a long-term community ministry," says Pastor Duane Beck. "We did not have a space problem, at least not for worship." He went on to say that their community ministry led them to a concern to reach the unreached around them. Their 5:00 p.m. Sunday service is reaching about 40 people weekly who would probably not be as comfortable in their Sunday morning service because of socioeconomic and educational differences. Pastor Beck also says, "The large group on Sunday morning would scare off many of them." He describes the congregation as a multi-church—essentially two congregations that share the same staff, building, and budget.

Sometimes this may require having the new service at a different location--one that will not be intimidating to the people you are trying to reach. At Park Street Pastor Arden Gilmer has talked about eventually adding a fourth service geared to country-western/gospel music style or a "hard rock at ten o'clock" Saturday night service.1  We recognize that a setting other than our present church building may be more inviting to those we hope to win.

A fourth reason is to expand the ministry opportunities for people. Because we started both a new worship service and a new, full-range Sunday school at Park Street, we had new opportunities for musicians, greeters, ushers, teachers, helpers, and audio/video technicians, to name a few. Many of those now serving were people who were not previously involved in ministry roles in the church.

The best reason to start a new service, however, is because you desire to reach new people for Jesus Christ. Regardless of the size and nature of any community, there are people living near each of us who have not placed their trust in Jesus Christ as saving Lord. At Park Street, we started our planning with a clear mission mindset—we believe that many people in our community still need to come into relationship with Jesus Christ and with the church. Likewise at Belmont Mennonite, they invited persons who had an interest or a call to reach out to unchurched people to become part of a planning team for a new service.

"Our church is too small"

Many churches believe they are too small to start a new service. Arn's study found an average attendance of 40 to generally be the minimum number needed to be able to start another worship service (Arn, p. 76).

The Bethlehem Brethren Church in Harrisonburg, Va., started a second service when they were averaging about 40 in worship attendance. Their rationale was to accommodate different worship style preferences. They were successful in maintaining both services for a time, though eventually they went back to one service. According to Pastor Pat Velanzon, both groups longed for fellowship with one another. When they did return to one service, however, worshipers were open to a more blended style of service that met the desires of both groups.

Jim Moss says it is okay if a new service averages as few as 15-20. However, it is generally better if the new service rises above 35 as quickly as possible. Otherwise, "It acts like a small group. Resistance to the arrival of new people is one of the characteristics of small groups" (Moss, p. 19). He also notes that with fewer than 35 in a service, new people may question its viability.

At Yorks Corners Mennonite, they had about 85-90 worshipers before starting their second service. Today they have about 40-45 in their 8:30 service and about 60-65 in the 11:00 service.

"But who will come?"

At Park Street, we found three sources of people for our new worship service. First, we offered a quarter-long class on the purpose of the church, with a special focus on fulfillment of the Great Commandment (Matt. 22:37-39) and the Great Commission (Matt. 28:16-20). At the conclusion of the class, participants were asked to indicate their willingness to attend the new service. Those who were definitely planning or leaning toward attending and their families totaled 76 persons. When the new service began, many more active members joined them. So active members who were open to a missional challenge served as our core group.

A second source of attenders are new, unchurched persons. We engaged in an intentional outreach effort. During a four week period using "The Phone's for You!" strategy (http://www.cgdi.org), we dialed 8,800 homes in our county and talked to over 5,200 people. Half of the people who identified themselves as not being involved in one of the local churches were willing to receive information about our new services—980 households. We sent four mailings and made a follow-up phone call the week before the service. In addition, we placed an ad in the newspaper and advertised the service on the cable television message board. We also encouraged our people to invite unchurched friends to join them for worship. As a result, persons from 40 new families attended the first week and 15 additional new families were represented the second week. Many of these persons have become active in the church.

A third group that came were some of our own inactive members. We had made a lot of "noise" about the new service in our in-house publications as well. Even before we started our new service, we saw an increase in attendance as the excitement was building. We had no less than six of our inactive families represented the Sunday we began our new service; there were probably more that we did not identify. Arn says that some churches can expect as many as one-third of their inactive members to again become active in the church with inauguration of a new service (Arn, p. 93).

At Park Street, total worship attendance jumped immediately. Though there has been some decline from the initial weeks, we have seen overall and continuing growth. For the first four months of the new services, worship was up 13.6% and Sunday school was up 3.8% over the same period in 1996. Obviously, we've been less successful in getting new people involved in Sunday school than in worship, but we are working at ways to include the new folks in one of our classes.

"It will take too much time and energy!"

There is no question that beginning a new worship service, especially one that is of a different style from the existing service, will take much time and energy. We spent fifteen months and countless hours in preparing our congregation and planning for the start of this new, third worship service at Park Street. That long time frame was due, in part, to the fact that we also started a new, second Sunday school for all ages at the same time. But it was also because we recognized early on that we were not ready to move forward.

At Yorks Corners Mennonite, they spent about a year and a half preparing their congregation. As a result, there was not serious opposition to a second service. "Take your time in working through the decision and in how you present it," suggests Yorks Corners' Pastor Miller.

Some churches are able to start a new service with as little as three months' planning. The Elkhart, Indiana, First Brethren Church was able to begin a new style worship service in that amount of time. According to Pastor Tim Garner, they had already incorporated a praise team and choruses into their existing service, so it was simply a matter of transferring some of the musicians to the new worship time.

Fortunately, there are many resources now available to the church that is interested in expanding the worship opportunities (see related item). 

Churches should recognize that the task will not be easy, however. Take as long as necessary to win a favorable attitude toward the new service, and be prepared to present a quality service. The rewards of reaching new people for the church and for Jesus Christ will be well worth the effort.

Sources

Charles Arn, "Multiple Worship Services and Church Growth" (Journal of The American Society for Church Growth, 7, 1996:73-104).  Arn has subsequently published a book on this subject entitled How to Start a New Service, available from New Life Ministries.

James W. Moss, Sr., "Starting a New Worship Service," Leader's Guide (Elgin, Ill.: The Andrew Center, 1997).

__________________________

    1This article was originally published in the Fall 1997 issue of New Beginnings (pages 2-4) by The Andrew Center, the predecessor to New Life Ministries.  Park Street Brethren Church subsequently added a fourth worship service in March 2000 called "The Crossing."  The Crossing has been the largest worship service at Park Street from its first Sunday of existence.  In the fall of 2004, the church spun off a new church but continues to offer all four worship services.

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